For a summary of what is collected from our consumers, and how it's used over the last 12 month period, please see the table below:

CATEGORY Examples HOW WE COLLECT THIS REASON FOR COLLECTION

Identifiers

First name, last name, telephone numbers, e-mail address, postal address, social security number, driver’s license number, and Online ID.

Through the website, in-person, written in a completed form, application or other written correspondence, web chat, by telephone, and/or a third-party survey company.

To market a service or product to you or complete a transaction for you, marketing and promotional efforts, statistically analyze website usage, improve website content and product offerings and customize website content, layout, and services.

Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

Name, telephone number, address, social security number, Online ID, industry, preferred method of contact, and emergency contact.
Employment status, total annual household income, whether you rent or own, and whether you are pre-qualified for a loan.

Through the website, in-person, written in a completed form, application or other written correspondence, web chat, and/or by telephone.

To market a service or product to you or complete a transaction for you, marketing and promotional efforts, statistically analyze website usage, improve website content and product offerings, and customize website content, layout, and services.

PROTECTED CLASSIFICATION CHARACTERISTICS UNDER CALIFORNIA OR FEDERAL LAW. 

Age (40 Years or older), Marital status, veteran or military status.

Through the website, in-person, written in a completed form, application or other written correspondence, web chat, and/or by telephone

To market a service or product to you or complete a transaction for you, marketing and promotional efforts, statistically analyze website usage, improve website content and product offerings and customize website content, layout, and services.

Purchasing Preferences

Purchasing preferences, such as area of interest, community of interest, residence of interest, quick move-in of interest, and new home preferences, such as price range, bedrooms, bathrooms, square footage, when would you like to be in your new home, type of home, and other specified amenities.

Whether you are relocating, whether you chatted with an online representative, whether your current home listed with a realtor, and preferred appointment date and time.

Through the website, in-person, written in a completed form, application or other written correspondence, and/or by telephone.

To market a service or product to you or complete a transaction for you and marketing and promotional efforts.

Commercial Information

Loan information and property records.

Through the website, in-person, written in a completed form, application or other written correspondence.

To market a service or product to you or complete a transaction for you.

Internet or other similar network activity

Internet browsing history, internet search history, and website interaction information.

Through the website and third party services.

To market a service or product to you or complete a transaction for you, marketing and promotional efforts, statistically analyze website usage, improve website content and product offerings and customize website content, layout and services.

INFERENCES

These are inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

This is amalgamated from all other information collected about you to create a consumer profile

To market a service or product to you, marketing and promotional efforts, statistically analyze website usage, improve website content and product offerings and customize website content, layout and services.

SENSITIVE PERSONAL ACCOUNT INFORMATION

Anything that reveals your account log-In, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account;  data belonging to those known to be 16 years old or younger

From you, when you create an account with us or make a payment.

 

We do not purposefully collect any  data belonging to those known to be 16 years old or younger.  

To communicate with you, fulfill the purposes of the Service and, as it pertains to financial information, to complete transactions.  

Information provided for payment is collected and utilized directly from  a third party payment process platform and Century does not retain your financial information provided via the third party payment process platform .

For a summary of what is disclosed to others, and why it's disclosed over the past 12 month period, please see the table below.

Category What We May Disclose What Kind of Third Parties Do We Disclose Your Information to? Business Purpose for Disclosure

Identifiers

By which you and any co-buyers may be personally identified, such as first name, last name, title, home telephone number, cell phone number, e-mail address, street address, city, zip code, lot number, metropolitan location, state, date of birth, number, Online ID, preferred method of contact.

We share this information with our service providers.

We share this information so that these other parties are able to identify you and provide information specific and unique to you in an easily accessible manner.

Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, address, telephone number, driver's license or state identification card number, employment, employment history or medical information. Some personal information included in this category may overlap with other categories.

We share this information with our service providers, and third parties, such as banks.

 

We may share financial information with third party vendors to complete transactions. Information provided for payment is collected and utilized directly from a third party payment process platform and Century does not retain your financial information provided via the third party payment process platform. 

We share this information so that these other parties are able to identify you and provide information specific and unique to you in an easily accessible manner.

 

Financial information may be shared to complete transactions. 

PROTECTED CLASSIFICATION CHARACTERISTICS UNDER CALIFORNIA OR FEDERAL LAW. 

Marital status, veteran or military status.

We disclose this information to escrow agents, lenders, contractors, subcontractors, and, with your consent, community services.

We disclose this information so these parties know who you are, and how to reach you for the purposes of a transaction between you and Century.

 

We may also disclose this information to contractors and subcontractors so they can contact you and respond to requests for warranty work.  

Purchasing Preferences

Purchasing preferences, such as area of interest, community of interest, residence of interest, quick move-in of interest, and new home preferences, such as price range, bedrooms, bathrooms, square footage, when would you like to be in your new home, type of home, and other specified amenities.

We disclose this information to our resource planning software, sales software, and service software vendors.

We disclose this information to our resource planning software, sales software, and service software vendors to assist with resource planning, sales efforts, and servicing efforts. We disclose this information to our survey company to assist with our surveys.

SENSITIVE PERSONAL ACCOUNT INFORMATION

Anything that reveals your account log-In, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; data belonging to those known to be 16 years old or younger

As stated above, we  utilize third party vendors (like Stripe)  to complete transactions.

We may share financial information with third party vendors (like Stripe) to complete transactions. Information provided for payment is collected and utilized directly from the third party payment process platform Stripe and Century does not retain your financial information provided via the platform.
We do not collective data belonging to those known to be 16 years old or younger.

Financial information may be shared to complete transactions.